Business Professional Email Advice

11 Email Etiquette Tips

Posted by Liz Taylor Feb 17, 2016

1.)    Avoid fancy fonts, multiple colors and patterned backgrounds. They make emails harder to read and aren’t professional.

2.)    Use italics and bold fonts sparingly- if at all.

3.)    Avoid all small caps and refrain from using ALL CAPS.

4.)    Double and triple check that you spelled the recipient’s name correctly.

5.)    Avoid using multiple instances of an exclamation mark (!!!) or a question mark (???).

6.)    Avoid emoticons J

7.)    Use appropriate salutations (list the recipients by order of rank).

8.)    Include a friendly closing such as “Sincerely”.

9.)    Include all contact information in your signature.

10.)  Avoid using a thoughtful quote in your signature.   

11.)  Don’t ‘Reply All’ unless extremely necessary. 

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“How refreshing and timely. From the texting generation to the baby boomers—the art of etiquette is sadly disappearing. Whether you just need a touch-up or a full immersion, Liz, is the person to teach you the skills to appear confident, elegant and professional in any business situation. Her energetic and engaging style will make this one of the most enjoyable seminars you have ever taken! Liz is awesome!”

—Chuck Bokar, Principal, Design Resource Center

“Absolutely superb! Liz has an amazing knack for presenting her concepts in a thought-provoking and clear style. Her ideas and suggestions would enhance anyone's ability to bridge the gap between business and etiquette. She clearly has a deep understanding of not only the topic, but the thought processes that go into creating better interpersonal relationships out of socially awkward situations. I highly recommend her and her coursework...she will help your business!”

—Brad Guck, District Manager, Administaff

“Liz, Thank you so much for coming to Indianapolis to help us grow our skills as professionals and as people. Your presentation helped us address issues with grace, candor, sensitivity – as well as fun! You were fabulous!”

—Betsy Hamlett, Director of Sales for Kenra, Ltd.

All testimonials...